Deb Wallace, Executive Director
Knowledge and Library Services, Harvard Business School
SLA Conference, Boston Massachusetts
June 16, 2015
Ms. Wallace gave an informal talk on managing/coping with change. She opened with an icebreaker on how to frame her talk and opted for a book talk.
Book 1 – First, Break All the Rules: What the World’s Greatest Managers Do Differently, by Marcus Buckingham http://www.amazon.com/First-Break-All-The-Rules/dp/0743510119
Have a passion for leveraging libraries.
What makes a successful work environment? What do good managers do?
Great managers are not doing what the experts say. Break with conventional wisdom. They don’t treat everyone the same.
- Select for talent – it’s about the people.
- Define the right outcomes – not the process.
- Focus on strengths
- Develop people in ways that make sense. Find the right fit for people – leads to life-long learning.
Book 2 - Disrupting Class, Expanded Edition: How Disruptive Innovation Will Change the Way the World Learns, by Christensen, Johnson and Horn. http://www.amazon.com/Disrupting-Class-Expanded-Disruptive-Innovation/dp/0071749101/
Technological enabler – makes things better
Value change – coherent economic models
Book 3 - The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, by Eric Ries http://www.amazon.com/Lean-Startup-Entrepreneurs-Continuous-Innovation/dp/0307887898/
Intellectual ambition – scholarship of the school. We are skirting the edges. We need to dive in.
No baby steps. JUMP!
- Build a minimal viable product.
- Measure your findings
Just get out there and try!
We learn in three’s – three’s the limit, but one more book…
Paraphrasing Mark Twain – The death of the library is greatly exaggerated.
Book 4 - BiblioTech: Why Libraries Matter More Than Ever in the Age of Google, by John Palfrey http://www.amazon.com/BiblioTech-Libraries-Matter-More-Google/dp/0465042996/
Leaders can’t pull – they have to ignite.
It is okay to fail – what is important is to try and learn.
Failure is a drastic term.
Big failure is when we do harm. If we aren’t doing harm then we are learning. But repeating mistakes isn’t acceptable.
As a leader I have to trust myself. Trust works in all directions.
Responsible: Those who do the work to achieve the task. You will do this.
Accountable (also approver or final approving authority): The buck stops here.
Communication (Consulted, sometimes counsel): Subject matter experts with whom there is two-way communication.
Informed: The people who are kept up-to-date on progress
The greatest act of teaching is to learn.